Contact Us
Strand Tea Company is located about one hour from Portland in the foothills of Oregon’s Mount Hood National Forest. We are an importer, blender, and distributor of premium teas since 1997.
Customer Service Phone Lines are open Monday-Friday from 8am to 6pm Pacific Time and Saturday from 9am to 3pm.
E-mail or fax us at the numbers below 24 hours a day, 7 days a week.
Shipping. All Tea orders are packed first come, first serve in the order they are received. All tea is packed fresh for your specific order to ensure that you receive the freshest tea available. Since 2002 approximately 97% of all orders have been shipped within 2 Business days of receipt of your order. If you have not heard from us regarding confirmation of your order in 2 business days please contact us immediately.
Phone Toll Free in the US: 888 718-6358
Phone in the Portland Oregon Area: 503 668-5348
FAX: 503 668-8669
E-MAIL: CustomerService@strandtea.com
Mail
Strand Tea Company
PO Box 580
Sandy, Oregon 97055
You can also send us a message using the form below. If this is regarding an issue with the website or an order, please include the following so we may have the best opportuntiy to help you: Your computer's operating system (e.g. Windows Vista, Mac OSX), and the browser you use to view the site (e.g. Internet Explorer 9.0, Chrome 15.0). Try to include as detailed an account as neccessary of what happened and how it happened and we'll have a greater chance of helping. If this is regarding an order already placed, please include the order number. Thank You!
